Compliant with Indian Law

Resolve Disputes Online
Without Going to Court

Fast, fair, and affordable dispute resolution for individuals and businesses. Negotiate, mediate, or arbitrate — all from your device.

85% Resolution Rate
14 days Avg. Resolution
₹0 Filing Fee
Negotiation
Mediation
Arbitration

Who Are You?

Select your profile to get started with dispute resolution

Individual

Resolve personal disputes like refunds, services, property matters, or employment issues

  • Consumer complaints
  • Service disputes
  • Rental issues
  • Employment matters
Start as Individual

Business / MSME

Resolve B2B disputes, customer complaints, vendor issues, or partnership matters

  • Payment disputes
  • Contract issues
  • Vendor conflicts
  • Customer resolution
Start as Business

How It Works

Simple 4-step process to resolve your dispute

1

File Dispute

Submit your dispute details, upload documents, and invite the other party

5 minutes
2

Negotiate

Exchange offers and counter-offers with AI-assisted neutral communication

3-10 days
3

Mediate

If needed, a neutral mediator facilitates discussions between parties

7-15 days
4

Settle

Sign the settlement agreement digitally and download your resolution

1 day

Why Choose Lexinco ODR?

Fast Resolution

Average dispute resolved in 14 days, not months or years like traditional courts

Cost Effective

No court fees, no lawyer mandatory for negotiation. Pay only for mediation/arbitration

Confidential

All communications are private and encrypted. No public records like court cases

AI-Assisted

Smart language improvement to keep communications professional and productive

Legally Compliant

Aligned with Arbitration Act, IT Act, and Bar Council guidelines

Access Anywhere

File and track disputes from your phone, tablet, or computer — 24/7

Legal Risk Checker

Understand urgency, key reasons, and next steps before you decide whether to negotiate, use ODR, or escalate.

Types of Disputes We Handle

Consumer
Contract
Payment
Service
Property
Employment
Vendor
B2B

ODR vs Traditional Court

Aspect
Lexinco ODR
Traditional Court
Time to Resolve
14-30 days
2-10 years
Cost
₹0 - ₹5,000
₹50,000+
Location
Online (anywhere)
Physical presence
Privacy
Confidential
Public record
Lawyer Required
Optional
Usually required
Relationship
Preserves relations
Often damages

Frequently Asked Questions

Is ODR legally valid in India?

Yes. Online Dispute Resolution is recognized under the Arbitration and Conciliation Act, 1996, the Information Technology Act, 2000, and is actively promoted by NITI Aayog and the Ministry of Law. Settlements reached through ODR are enforceable under Indian law.

Do I need a lawyer?

No, lawyers are not mandatory for negotiation or mediation. However, you may choose to consult one. For arbitration, while not required, legal representation may be beneficial for complex matters.

What if the other party doesn't respond?

We send multiple reminders. If there's no response within 14 days, you can proceed with alternative options including sending a formal legal notice through Lexinco or exploring other legal remedies.

Is the settlement enforceable?

Negotiated and mediated settlements are contracts enforceable under the Indian Contract Act. Arbitration awards are enforceable as court decrees under Section 36 of the Arbitration Act.

How much does it cost?

Filing a dispute and negotiation is FREE. Mediation sessions are charged at ₹1,500-3,000 per session. Arbitration fees depend on the dispute value. All fees are transparent and shown upfront.

Does Lexinco provide legal advice?

No. Lexinco is a technology platform that facilitates dispute resolution. We do NOT provide legal advice. Any AI-generated content is for reference only. For legal advice, consult a licensed advocate.

Ready to Resolve Your Dispute?

Join thousands who have found faster, fairer resolution through Lexinco ODR

Important Disclaimer

Lexinco ODR is a technology platform that facilitates online dispute resolution. We are NOT a law firm, and we do NOT provide legal advice. Any AI-generated content, templates, or drafts are for reference only and should be reviewed by a qualified legal professional. Use of this platform does not create an attorney-client relationship. For legal advice, please consult a licensed advocate enrolled with the Bar Council of India.

Lexinco ODR